Contact
Talk to a human
Questions about an order, a return, or which pillow is right for you. We answer all of it ourselves, with no ticket numbers and no bots.
To help us answer faster
- About an order? Include your order number. It is in your confirmation email and starts with #.
- Something arrived damaged? Attach a photo. We will replace it, no return needed.
- Not sure which pillow? Tell us how you sleep: side, back, front, or a bit of everything, and whether you sleep hot. That is usually enough for us to point you to the right one.
Contact us
Pillowfairy
Operated by RS Company LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: fairypillow7@gmail.com
Phone: +1 (805) 818-0932
Business hours: (GMT-05:00) Eastern Standard Time (New York)
Monday to Friday: 9:00 AM to 6:00 PM
Sunday: closed
We reply to every email within one business day.
Before you write
Most answers are already on these pages:
