Contact

Talk to a human

Questions about an order, a return, or which pillow is right for you. We answer all of it ourselves, with no ticket numbers and no bots.

To help us answer faster

  • About an order? Include your order number. It is in your confirmation email and starts with #.
  • Something arrived damaged? Attach a photo. We will replace it, no return needed.
  • Not sure which pillow? Tell us how you sleep: side, back, front, or a bit of everything, and whether you sleep hot. That is usually enough for us to point you to the right one.

Contact us

Pillowfairy

Operated by RS Company LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: fairypillow7@gmail.com

Phone: +1 (805) 818-0932

Business hours: (GMT-05:00) Eastern Standard Time (New York)

Monday to Friday: 9:00 AM to 6:00 PM
Sunday: closed

We reply to every email within one business day.

Before you write

Most answers are already on these pages: